Potato,
There are 2 basic mistakes that rookies make when starting this game:
1) Blocking your partner
A-moving behind your partner locks their army in front of yours. The most sure-fire way to get any veteran to quit is to a-move behind them. This game is largely about choke points and counters and especially early-on you need to make sure that you're allowing for proper positioning of yourself and your partner. Letting them retreat from an engagement is essential. Also, try to flank as much as possible. The more units you have firing on the other team in an arc, the more you'll kill.
2) They do not understand/know the unit counter matrix
Admittedly this is tricky to learn and understand because there are hard and soft counters, but all units do not exchange evenly. When you are hard-countered, you essentially have a handicap on your units of easily 4-6 upgrades below the person whose units hard counter you. What this means is that if you have Raiders and I have Immortals, your Raiders have to be ~5+ attack/health/armor upgrades above mine to begin to trade somewhat evenly (and even then it's probably not going to work out well for you).
Essentially the game has this handicap you're talking about built into it in this form of hard and soft counters. If you're behind, counter the better team with your merc selection, check the chokes and your positioning, and don't block your partner. If you do that, you'll start to trade better and then you can learn more advanced unit usage to turn the tide even more in your favor with elites and heroes.
Glad you're playing and when I'm online we can team up and I'll help you.
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